Thank you for your time in going through these troubleshooting steps. Many common issues can be resolved by following these steps. If you continue to have problems please fill out the form below with as much information as possible.

Please take screenshots of video capture so when we reach out we have a better understanding of what you are seeing.

If your program includes access to our Private Facebook group you might also find answers to common issues the community have also asked about there.

Please do not text or email Georgia directly for troubleshooting assistance. If its easier to resolve that way you might be texted to follow up so do include your phone number or Whatsapp to be contacted that way.

Please insure that you are logging in at the correct website to access the Circle Evolution University.

If you are unsure about where to login or you belief you need to reset your password please use the Login button below using the email address you used when purchasing your course or program.

When restting passwords please make sure you delete or clear any old saved passwords in your device or browsers.
 

This login point can also be accessed by going to 

https://circleevolution.com/ > University > Courses

In the top right hand corner you will see either LOGIN or 3 Horizontal Bars. Please click on that to access the Login page.

The correct Login page should look something like this with the Circle Evolution logo at the time.

To modify your payment method or to cancel your subscriptions you will need to Login to your Customer Hub. You will find a link to your Customer Hub in any notifications regarding subscription renewals.

Or you can use the button below.

ACTIVATION GATEWAY AND BOOT CAMP MATERIALS

Please note, you do not need a Box.com account to access the files.

Downloading files is only available on laptops and computers.

If you have difficulties playing or downloading recordings, or material in any of the Boot Camps please try these steps;

Laptops and Desktops

• Try single clicking instead of double clicking file names (or vice verse)
• Clear your history/cache (Computers)
• Update your browser
• Try a different browser (e.g. try Chrome if you are using Safari etc)

You might need to disable blocking 3rd Party Cookies

• Microsoft Edge > Settings, Cookies and site permissions – turn off “Block third-party cookies”
• Google Chrome > Settings, Privacy and security, Cookies and other site data, turn off “Block third-party cookies”
• Safari > Setting or Preferences, Privacy, turn off “Prevent cross-site tracking”
• Brave > Settings, Shields, Cookie blocking, set to “Disabled”

iPad, iPhone, Tablets, Smartphones 

• On iPhone/iPad Safari disable the "prevent cross-site tracking". Open your settings > Scroll down and select Safari > Under Privacy and Security turn off "Prevent Cross-Site Tracking" (this should fix it)
• Restart your devices (iPads, Tablets, Smartphones)
• If not download the Google App. Search for Circleevolution.com, then go to the desired page from there. (This is different from using Chrome as a browser)

I'm constantly working with the Box developers to resolve issues. With many different types of devices/browsers/updates its an ongoing task. If none of these steps work please:

• Take screenshots and screen videos if possible of your issues (very important). We will ask you for them later to send to our developers
• Fill in this form